noba88 Privacy Policy

2 How Information Is Collected

We collect your information in the following ways:

• Directly from you during account registration and the KYC verification process.
• Through payment processors during deposit and withdrawal transactions.
• Automatically while browsing the website (cookies, log files, web beacons).
• During support interactions via live chat or email.

3 How Information Is Used

noba88 uses the information collected about you for the following purposes:

• Creating, managing, and securing accounts.
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfers).
• Age verification (confirming 21+) and identity verification (KYC).
• Complying with responsible gaming rules and identifying problematic gaming behaviour.
• Preventing fraud, money laundering, and other illegal activities.
• Providing customer support and resolving complaints.
• Personalised experiences and promotional offers (you may opt out).
• Analysing and improving platform performance.

4 Legal Basis

We process your information on the following legal bases:

• Contract performance: To enter into and manage the service agreement with you.
• Legal obligation: To comply with applicable laws and regulations.
• Legitimate interests: To ensure security, prevent fraud, and improve our services.
• Consent: For marketing communications, which you may withdraw at any time.

5 Sharing Information with Third Parties

noba88 never sells your personal information. However, information may be shared with the following parties in specific circumstances:

• Payment service providers: bKash, Nagad, Rocket, Upay, and banking institutions — solely to complete transactions.
• Technology partners: Software and game providers required to operate the platform (Pragmatic Play, Evolution Gaming, Spribe, etc.) — these parties process gameplay data only.
• Legal authorities: Relevant authorities when required by court order or legal obligation.
• Security services: For fraud prevention and anti-money laundering (AML) verification.

All third parties operate under strict confidentiality obligations and are permitted to use the information only for specified purposes.

6 Data Retention Period

We retain your information for as long as:

• Your account is active or as needed to provide services.
• The mandatory retention period required under applicable law has not expired.
• Necessary for the resolution of legal claims or disputes.

Even after account closure, we may retain certain information as required by applicable regulations.

7 Data Security Measures

noba88 has implemented the following technical and organisational measures to ensure the security of your information:

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall and access controls: Robust network security to prevent unauthorised access.
• Restricted access: Only authorised personnel may access the information they need.
• Regular security audits: Periodic reviews to identify and address system vulnerabilities.
• Two-factor authentication (2FA): An additional layer of protection for your account.

8 Your Rights Regarding Your Information

As a user of noba88, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that the use of your information be limited in certain circumstances.
• Data portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to your information being used for marketing purposes.
• Right to withdraw consent: The right to withdraw consent at any time where processing is based on consent.

To exercise any of the above rights, contact us via 24/7 live chat or email.

9 Cookie Policy

noba88 uses cookies and similar tracking technologies on the website. Cookies are small text files stored on your device. We use the following cookies:

• Essential cookies: For the basic functionality of the site (login sessions, security).
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To monitor and improve platform usage.

You can manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

10 Protection of Minors

noba88 strictly does not provide services to persons under the age of 21. We do not knowingly collect information from minors. If we become aware that a minor has registered, that account will be closed immediately and the associated information will be deleted. Parents and guardians are requested to ensure their children cannot access this platform.

11 International Data Transfers

Your information may be processed or stored on servers outside Bangladesh. In the case of such transfers, we ensure that your information is handled in accordance with the protection standards described in this Privacy Policy. All international transfers are governed by appropriate contractual safeguards.

12 Third-Party Links and Services

Our platform includes services from third-party game providers and payment processors. These third parties have their own privacy policies. noba88 is not responsible for the privacy practices of these third parties. However, we work only with trusted partners who maintain high security standards.

13 Changes to This Policy

noba88 may update this Privacy Policy from time to time. In the event of changes, we will:

• Update the "Last Updated" date at the top of this page.
• A notification may be sent to your registered email for significant changes.
• Re-consent may be requested upon login for material changes.

Continued use of the platform after an update will be considered your acceptance of the revised Policy.

14 Responsible Gaming and Data Protection

noba88 monitors your gaming behaviour to ensure responsible gaming. This monitoring is done for your protection — if a problematic gaming pattern is identified, we may offer you support. To learn more about responsible gaming, visit our Responsible Gaming page.